The Lake Mary Behavioral and Infusion Center offers patients a new lease on life using ketamine therapy. The clinic utilizes innovative treatment as a way to treat conditions that don’t always respond to traditional forms of medicine. Conditions that may be helped using ketamine include depression, anxiety, post-traumatic stress disorder, and chronic pain.
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What People Like About Lake Mary Behavioral and Infusion Center – Lake Mary, Florida
In gathering insights, we’ve uncovered a range of positive aspects that patients appreciate about the Lake Mary Behavioral and Infusion Center. These highlights showcase what sets this facility apart in the eyes of those who’ve experienced its services firsthand.
Personable Staff: Numerous reviews praise the kindness and professionalism of certain team members, marking a clear positive impact on the patient experience. Specifically, Kendra in TMS and Veinna have received accolades for their pleasant demeanor.
Compassionate Care: Patients note instances of genuine compassion and understanding, especially during challenging times. Jessica, a staff member, was particularly mentioned for her sweet nature and efforts to accommodate patients’ financial constraints, emphasizing flexibility and empathy.
Dedicated Services: Despite criticisms, there are accounts of the center’s dedication to helping patients. Former patients have expressed a desire to return, reflecting a level of trust and satisfaction with the care provided.
Professional Environment: Some feedback highlights the overall professionalism and conducive environment for treatment, suggesting that for many, the center meets expectations for a healthcare facility specializing in behavioral health and infusion services.
It’s important for us to emphasize that these positive remarks coexist with critical feedback, illustrating a multifaceted view of patient experiences at the Lake Mary Behavioral and Infusion Center. This blend of perspectives serves to highlight areas of strength while also pointing towards potential avenues for improvement.
What People Don’t Like About Lake Mary Behavioral and Infusion Center – Lake Mary, Florida
When we dig into the experiences shared by patients of Lake Mary Behavioral and Infusion Center, it’s clear some aspects are less appreciated. Here’s what some patients find troubling:
Staff Communication Issues
Staff often don’t return calls.
Phones remain unanswered, frustrating patients.
Negative Encounters with Staff
Encounters with rude staff members are common.
There appears to be a reluctance in addressing issues.
Problems with Prescriptions
Refusal to do preauthorizations for medications.
Incorrect medication prescribed, with refusal to correct the error.
Financial Concerns
Surprise charges at visits upset patients.
A reported $25.00 per page charge for medical records.
Dr. Cubano’s perceived greed and poor pay for staff.
Professionalism and Integrity
Doubts about the qualifications of a “consultant” on staff.
A patient was fired for canceling an appointment.
These points reflect the complexities and challenges some patients face. While positive feedback highlights professionalism and compassion among certain staff, these negative remarks underline areas that might need attention. It’s crucial for any healthcare provider to listen and adapt based on patient feedback to ensure a nurturing and supportive environment.
A Little About Lake Mary Behavioral
The private psychiatric center takes pride in its ability to offer confidential care that truly works. The dedicated and passionate staff at the Lake Mary Behavioral and Infusion Center understand how difficult it can be to try every medication under the sun and still have no relief. Their comprehensive care system involves thorough evaluations and diagnoses as well as well-rounded treatment plans that are unique to the individual.
The Healing Maps Editorial Team has decades of experience across all facets of the psychedelic industry. From assessing studies and clinic research, to working with clinician's and clinics, we help provide data-backed information to psychedelic-curious individuals across the globe.
Brian Fisher
April 7, 2023 at 2:15 pmHi,
Helpful ReviewI would like more information on pricing and scheduling.
Thank you