✓ Last verified: February 1, 2026 — Edited & verified by Angelica Bottaro for HealingMaps Editorial Staff
Known For: First woman-owned and woman-run ketamine clinic in Chicago, led by palliative medicine-trained physician Dr. Rachel Norris with veteran discounts and free consultations
$375/infusion (cash); $300 with hybrid billing; 20% veteran discount
Insurance
Limited coverage possible with prior authorization; mostly self-pay
KAP Available
Yes
Clinical Lead
Dr. Rachel Norris, MD, MA (Owner); EM physician oversees procedures
HealingMaps Take: Imagine Healthcare is a standout in the Chicago ketamine scene as the first woman-owned and woman-run ketamine clinic in the city, and the only one led by a palliative medicine physician. Dr. Rachel Norris brings a compassion-centered approach rooted in end-of-life care training, with an emergency medicine physician overseeing all procedures. Their pricing is transparent ($375 cash or $300 with hybrid billing), and the 20% veteran discount and Medicare discount options show genuine commitment to accessibility. Offering IV ketamine, Spravato, and KAP gives patients multiple treatment pathways.
Market Position: Imagine Healthcare is a Spravato-certified clinic in the Chicago metro. Spravato (esketamine) is the FDA-approved ketamine treatment that most commercial insurance plans cover after prior authorization — unlike cash-pay IV ketamine.
Is Imagine Healthcare Right for You?
✓ Choose Imagine Healthcare if:
You have commercial insurance and a documented treatment-resistant depression diagnosis (Spravato pathway)
You want supervised IV ketamine with real-time medical monitoring
You’re seeking ketamine-assisted psychotherapy (KAP) with a licensed therapist alongside dosing
You’re treating co-occurring depression and PTSD
✗ Look elsewhere if:
You need same-week appointments — Spravato prior authorization typically takes 1–3 weeks
You’re seeking ketamine for chronic pain (this clinic focuses on mental health)
Imagine Healthcare Ketamine Cost Calculator
How Much Will Ketamine Therapy Cost?
Estimate your out-of-pocket range based on patient-reported pricing and HealingMaps proprietary clinic data.
Estimated per session
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Your estimate vs. national patient-reported median—
Select a treatment type to see pricing context.
Get matched to verified clinics
A HealingMaps specialist will follow up within one business day with providers that match your estimate, protocol, and insurance situation.
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A HealingMaps specialist will reach out within one business day with clinic matches based on your estimate. In the meantime, review the verified providers below.
Ketamine Protocols Compared — What’s Offered at Imagine Healthcare
Industry pricing reference. Imagine Healthcare’s posted price: $375/infusion (cash); $300 with hybrid billing; 20% veteran discount. Contact the clinic for any package or sliding-scale options. The calculator above shows metro-level cost estimates across protocols.
Protocol
Typical Industry Cost
Offered Here
IV Ketamine
$350–$650/session
✓ Yes
Spravato (esketamine)
$0–$250 copay (insured)
✓ Yes
IM Ketamine
$250–$400/injection
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KAP (with therapist)
$400–$1,200/session
✓ Yes
At-home troches
$150–$300/month
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What to Expect at Your First Imagine Healthcare Appointment
Initial intake call — Insurance verification, prior authorization workflow (Spravato requires documentation of failure on at least two antidepressant trials), and clinical eligibility check. Call (312) 300-2190 to schedule. Imagine Healthcare’s posted pricing: $375/infusion (cash); $300 with hybrid billing; 20% veteran discount.
Medical evaluation — in-person or telehealth psychiatric assessment, vitals check, and review of current medications with the Imagine Healthcare clinical team.
First treatment session — supervised IV ketamine infusion in a private treatment room, lasting approximately 60–90 minutes (40-minute infusion + recovery). Sessions are held at 708 W Grand Ave, Chicago, IL 60654. You’ll have a comfortable chair or recliner, dim lighting, and direct medical monitoring throughout.
Recovery and follow-up — observation period after dosing, mood check-in with the clinical team, and scheduling your next session. Arrange for a ride home; do not drive for 24 hours after your IV session.
What to Ask on Your Imagine Healthcare Consult Call
How long has the Imagine Healthcare clinical team been delivering ketamine therapy, and what specialty training do your providers hold?
Walk me through Imagine Healthcare’s Spravato prior authorization process versus your IV ketamine cash-pay or superbill workflow — which is the better fit for my insurance situation?
Have you handled BCBS Illinois Spravato prior authorizations, and what’s the typical PA approval timeline?
Is the therapist who guides KAP sessions independently licensed, and how long are integration sessions after the dosing portion?
What does Imagine Healthcare recommend for patients who don’t respond to the standard 6-session acute series?
Patient Questions about Imagine Healthcare
This 5-question summary is matched to the protocols and conditions Imagine Healthcare treats. Editorial responses are HealingMaps-authored, grounded in our 2026 Ketamine Clinic Intelligence Report.
What ketamine protocols does Imagine Healthcare offer?
Imagine Healthcare offers Spravato, IV ketamine and KAP — a 3-protocol practice. Patients can switch between or combine modalities without changing providers. Confirm specific dosing schedules and which protocols are recommended for your condition during your consult.
Does Imagine Healthcare offer Spravato (esketamine)?
Yes — Imagine Healthcare offers Spravato, which means they’re FDA REMS-certified and maintain the required two-hour in-office monitoring window after each dose. Spravato is the primary insurance-covered ketamine option for treatment-resistant depression. Worth confirming the prior-authorization timeline before booking your first session.
Does Imagine Healthcare offer ketamine-assisted psychotherapy (KAP)?
Yes — Imagine Healthcare offers KAP, which combines ketamine dosing with structured psychotherapy during the dissociative window. KAP sessions are longer than standalone infusions and priced accordingly. A reasonable consult question: whether KAP is delivered by a single integrated provider, or by a separate therapist working with the prescribing clinician.
Is Imagine Healthcare suited for treatment-resistant depression?
Imagine Healthcare treats depression via Spravato (FDA-approved for TRD), IV ketamine (off-label, evidence-based), and KAP for trauma-anchored depression. The Spravato pathway is the most likely to obtain commercial insurance coverage. TRD is typically defined as two or more prior antidepressant trials without sufficient response — patients meeting that bar are best candidates here.
Can Imagine Healthcare help with anxiety disorders?
Yes — Imagine Healthcare treats anxiety, including generalized anxiety, social anxiety, and panic disorder. The evidence base for ketamine in anxiety is less robust than for depression, but it can be a meaningful option for patients who haven’t responded to SSRIs or benzodiazepines. Worth asking which of their protocols they typically recommend for anxiety-primary patients.
Hands down the golden standard for my PTSD treatment. The staff especially Dr. Steinbrenner are the most amazing individuals i have ever encountered!
Having been to other clinics they are truly lifesavers!
The Healing Maps Editorial Team has decades of experience across all facets of the psychedelic industry. From assessing studies and clinic research, to working with clinician's and clinics, we help provide data-backed information to psychedelic-curious individuals across the globe.
Danny Gabryszak
July 25, 2025 at 5:49 pmHands down the golden standard for my PTSD treatment. The staff especially Dr. Steinbrenner are the most amazing individuals i have ever encountered!
Helpful ReviewHaving been to other clinics they are truly lifesavers!