Serenity Mental Health Centers provide patients that are dealing with debilitating mental health conditions relief and hope. They do this through the use of both TMS therapy and ketamine therapy. The clinic treats conditions such as depression, anxiety, post-traumatic stress disorder, and suicidal ideation. All of these conditions have been shown to improve following ketamine infusion therapy in up to 75 percent of patients. Â
The staff at Serenity Mental Health Centers understands how important supplemental treatment can be when fighting a mood disorder. This is why they offer ketamine infusions as a way to provide rapid relief from symptoms alongside transcranial magnetic stimulation. Their well-rounded approach to treatment gives patients a better chance at finding relief and healing from their debilitating conditions.
Offered Treatments
IV Ketamine Infusion Therapy
Transcranial Magnetic Stimulation (TMS)
Treated Conditions
Major Depressive Disorder
Treatment-Resistant Depression
Anxiety
Post-Traumatic Stress Disorder
Suicidal Ideation
Obsessive-Compulsive Disorder
Important Info
Ketamine infusion costs vary, and since insurance providers rarely cover these treatments, it’s best to check with your carrier beforehand.
Your Treatment: What to Expect at Serenity Mental Health Centers
Before recommending ketamine treatments, an expert team member at Serenity will assess your suitability for ketamine therapy. If you’re determined to be a good candidate, a treatment plan will be created and your first infusion scheduled.
Ketamine infusion therapy is a simple procedure conducted under the close medical supervision of a licensed practitioner. Upon arriving at Serenity for your treatment, you’ll be placed in a relaxing atmosphere and receive the medication as an intravenous infusion. The practitioner monitors your treatment experience to ensure comfort and safety at all times. Patients are welcome to bring a book to read, headphones to listen to music, or even a sketchbook to draw art in during the infusion if they so choose.
The procedure time varies by individual, but a typical ketamine appointment will last between one and two hours. Ketamine infusions are typically recommended as a course of up to six treatments administered over a two-week period of time.
Honestly I used to like them. Lately they have been implementing new policies that are very unfair. After one phone call (the first contact besides when I made the appointment) they threatened to give away my appointment to another patient. After one phone call! I expressed (politely) that this was an unfair policy, after all I had made this appointment months in advance. I have only once missed an appointment because I had COVID and I gave them plenty of notice more than 24 hours ahead of time. All I received for my complaint was “thanks for your feedback :)”
And then they cancelled my next appointment just saying that my provider could no longer do that day. (The person on the phone did not know the providers name or the time or date of the appointment) I tried to call and reschedule several times over the course of the next few days but no one answers the phone, you just get an automated message. I tried to use the online patient portal to reschedule, but their response was “please call the office to reschedule :)”
They are unable to keep the most basic of appointments or answer your questions on the patient portal. They are always pushing the ketamine treatment even when you indicate you don’t want it. They condescend you and make you feel guilty for being depressed even though that’s what they are supposed to be helping you with. Even if you arrive on time for your appointment you always have to wait a long time to see the provider. I would not recommend!
I had an awful experience at Serenity Mental Health Facility and urge anyone seeking mental health care to consider other providers. My insurance and I were charged $700 for a 30-minute session where I received no real help—just a recommendation to come back in 3 months for further testing. No treatment, no solutions, just delays and a hefty bill.
When I called to explain the lack of care and asked Kimberly in billing to waive my portion of the bill, she refused. It’s clear they prioritize billing over patient care. If you want timely, compassionate mental health support, I strongly recommend finding a provider that genuinely puts patients first. This place felt more like a money grab than a mental health facility.
The Healing Maps Editorial Team has decades of experience across all facets of the psychedelic industry. From assessing studies and clinic research, to working with clinician's and clinics, we help provide data-backed information to psychedelic-curious individuals across the globe.
Unhappy Former patient
November 7, 2024 at 9:40 pmHonestly I used to like them. Lately they have been implementing new policies that are very unfair. After one phone call (the first contact besides when I made the appointment) they threatened to give away my appointment to another patient. After one phone call! I expressed (politely) that this was an unfair policy, after all I had made this appointment months in advance. I have only once missed an appointment because I had COVID and I gave them plenty of notice more than 24 hours ahead of time. All I received for my complaint was “thanks for your feedback :)”
Helpful ReviewAnd then they cancelled my next appointment just saying that my provider could no longer do that day. (The person on the phone did not know the providers name or the time or date of the appointment) I tried to call and reschedule several times over the course of the next few days but no one answers the phone, you just get an automated message. I tried to use the online patient portal to reschedule, but their response was “please call the office to reschedule :)”
They are unable to keep the most basic of appointments or answer your questions on the patient portal. They are always pushing the ketamine treatment even when you indicate you don’t want it. They condescend you and make you feel guilty for being depressed even though that’s what they are supposed to be helping you with. Even if you arrive on time for your appointment you always have to wait a long time to see the provider. I would not recommend!
Marie
September 27, 2024 at 2:33 amI had an awful experience at Serenity Mental Health Facility and urge anyone seeking mental health care to consider other providers. My insurance and I were charged $700 for a 30-minute session where I received no real help—just a recommendation to come back in 3 months for further testing. No treatment, no solutions, just delays and a hefty bill.
When I called to explain the lack of care and asked Kimberly in billing to waive my portion of the bill, she refused. It’s clear they prioritize billing over patient care. If you want timely, compassionate mental health support, I strongly recommend finding a provider that genuinely puts patients first. This place felt more like a money grab than a mental health facility.
Helpful Review